Effective Communication and Results
February 2nd, 2009 — mayogenuine
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What is the most important result of your work with executive coach Tony Mayo?
“Communication effectiveness with direct and indirect reports to produce desired results.”
–Ken Wacker
Iron Mountain
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“One of the things Whole Foods taught us is the need to tell stories” about our products, Mr. Heinen said. In fact, Heinen’s has 50 stories that it trains employees to tell customers about its meat, produce, baked goods and other items.
The great enemy of clear language is insincerity. When there is a gap between one’s real and one’s declared aims, one turns as it were instinctively to long words and exhausted idioms, like a cuttlefish spurting out ink.