SunGard CEO practices what I preach

 Cristóbal CondeI was thrilled to read in today’s New York Times the comments of $5B SunGard’s CEO, Cristóbal Conde. He shifted his management style several years ago after reaching the limits of the very methods that had brought him near the top.

Early on, I was very command-and-control, very top-down. I felt I was smart, and that my decisions would be better. I was young, and I was willing to work 20 hours a day. But guess what? It Read the rest of this entry »

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© Tony Mayo except as otherwise noted
For Executives.

It pays to trust your employees




Study indicates that employees who are trusted by managers do better work and are more loyal to their employer.

Journal of Management




A Closer Look at Trust Between Managers and Subordinates: Understanding the Effects of Both Trusting and Being Trusted on Subordinate Outcomes

The authors propose that trust in the subordinate has unique consequences beyond trust in the manager. Furthermore, they propose joint effects of trust such that subordinate behavior and intentions are most favorable when there is high mutual trust. Findings reveal unique Read the rest of this entry »

Popularity: 2% [?]

Self-Inflicted Wounds

Dan Wertenberg

Business owners all seem to be very busy and over-worked. For most of them, the reason is that most of what they are doing is just creating more things that have to be done, instead of making the business more successful.

Want more time to relax? Stop trying to fix everything.

Dan Wertenberg
Serial CEO and Vistage Speaker
(Paraphrased.)




The human immune system is a wondrous mechanism. It detects and destroys invading bacteria, viruses, and debris. It is vigilant 24×7 and extends into every tiny and obscure part of our body. Our immune system is adaptable to changing threats because it learns from and emerges stronger from many infections. A fantastic model for an executive to learn from as she designs monitoring and control systems in a business.

The immune system has a flaw that may also be instructive for managers. It can Read the rest of this entry »

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Key Skills for Entrepreneurs

A study found remarkably high rates of dyslexia among entrepreneurs, as compared with corporate managers and the general population. What I found particularly interesting was the list of traits dyslexics develop that have them become entrepreneurs more often, have multiple companies, and an above average number of employees.

The dyslexic entrepreneurs reported as good or excellent at: Read the rest of this entry »

Popularity: 14% [?]

Do Less & Accomplish More

Leo Tucker

The amount of work I delegate today is far greater than ever. Leaving my people alone has resulted in key increases in our business.

Hire slow, fire fast, and communicate clear expectations of results.


I have been working with Tony as my executive coach since September of 2005.

–Leo Tucker, CEO
The Washington Group


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Truth or Consequences?

Truth or Consequences Screen Beans Art © A Bit Better Corporation

Integrity is usually a major conversation when I coach groups of executives. It almost always comes up in the context of arriving to the meeting on time or returning promptly from breaks. This leads to a discussion of consequences, by which people mean punishments for not being on time: fines, humiliation, etc. This opens a powerful examination of monitoring, enforcement, and integrity throughout the organization.




Consequences come in two flavors. Imposed consequences are punishments contrived by an authority exerting its power to compel behavior. Natural consequences are what reality delivers in response to actions. If I Read the rest of this entry »

Popularity: 31% [?]






Tony Mayo, Top Executive Coach, is located in Reston, Virginia 20190